Privacy Policy

Introduction

Lucknow Venue respects your privacy and is committed to handling personal information responsibly. This policy explains the information we may collect when you browse our website, submit an enquiry, request consultation or interact with our venue and event services.

Information We Collect

We may collect information that you voluntarily provide, including your name, phone number, email address, event date, event type, preferred location, guest count, budget and enquiry details.

We may also collect limited technical information such as browser type, device information, pages visited, approximate location, referral source and website interaction data.

How We Use Your Information

• To respond to enquiries and consultation requests.
• To recommend relevant venues and event services.
• To coordinate with venues or service partners when requested.
• To improve website experience, content and service quality.
• To send service-related updates and permitted communications.
• To prevent misuse and maintain platform security.

Information Sharing & Disclosure

We may share relevant enquiry information with selected venue or service partners when necessary to respond to your request. We may also use trusted technology, analytics or communication providers that process data on our behalf.

We do not sell personal information. Information may be disclosed when legally required or reasonably necessary to protect rights, safety and platform integrity.

Data Security

We use reasonable administrative and technical safeguards designed to protect information against unauthorized access, alteration, loss or misuse. No internet transmission or electronic storage method can be guaranteed as completely secure.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support functionality, remember preferences, understand website performance and improve marketing relevance. You can manage cookies through your browser settings. Please read our Cookie Policy for more information.

Third-Party Services

Our platform may integrate maps, analytics, messaging, social media or other third-party services. These providers may process information under their own privacy policies, which we encourage you to review.

Your Rights

Depending on applicable law, you may request access, correction or deletion of personal information held by us, or ask us to restrict certain processing and communications. We may need to verify your identity before completing a request.

Data Retention

We retain information only for as long as reasonably necessary to provide services, manage enquiries, meet legal obligations, resolve disputes and maintain appropriate business records.

Policy Updates

We may update this policy as our services, technology or legal responsibilities change. The latest version will be posted on this page with an updated effective date.